Is anyone, who has CenturyLink as their Internet provider, receiving notices from BFT?
I had a problem several years ago with getting notices from a specific company. It took several phone calls to my service provider to finally get them to admit that the actual ‘server’ used by my provider was owned by another company other than my provider company. The company that owned the server had some restrictions in place that were blocking the notifications from the specific company I needed to hear from. After I contacted the company that actually owned the server, I was then able to get the email notifications un-blocked and sent to my inbox. You may want to grill the CenturyLink folks about this (grill them hard) and see if they might be using a server other than there own.
My old Login ( Dog-Lover) used a Centurylink account for 15 years and I received notifications. After the new upgrade I was never able to retain my old accont useing that Email address. I could use the old account and click lost password and get the canned message the the BFT Service would send me instructions to restore the account with Centurylink but none wer ever received by me. I check Junk regularly and had nothing.
A good test would be to make a request by Email from your Century account to have BFT reply to that request and see if is actually delivered to you. BFT address below.