09-17-2014, 09:48 PM
While I was out fishing yesterday, the wife took her Escalade in for a oil change. I get a call from her that something was wrong with her vehicle upon inspection and it was something about a light. Without a good explanation of a light, I'm thinking a check engine light. This is a dealership outside of Cadillac that she bought her Escalade from but services her warranty work. They had no way to troubleshoot the light so it was recommended she take the vehicle to the Caddy dealer and there was told it would cost her $99 an hr to troubleshoot. Later on she called me back and told me what the dealer said. It turned out it wasn't a check engine light but a driving light on the front. I told her to not have them troubleshoot and I will take a look at what they are talking about. From what I could tell the dealer saw an opportunity to take advantage of some extra cash to bring in by telling her something is wrong with her vehicle. I had to remove the whole complete light assy to get access to the bulb that needed attention which was easy to do. Removed and replaced bulb, problem fixed. Are our vehicles that complicated today that a simple light bulb costs a paycheck to change or are the dealers really thinking that there are helpless people that they can take advantage of? The price went from $99 to a $3.00 bulb plus my know how.
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