New Reel Problems - Bail doesn't "Click" over

[Gvec]

I bought a new ultra light Pfleuger reel just about 2 months ago. I have only been fishing with it twice. When I open the bail and go to close it by reeling in, It doesn't click over. I either have to reel it really hard or reel it backwards then forwards, giving it some momentum.

My other reels (Shimano Spirex) doesn't have this problem.

Any ideas if its a defect or can I make an adjustment? I took the spool off, but I can't figure out the motion and what the problem is.

Thanks!
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