12-10-2011, 06:05 PM
I recently purchased an old 1973 Lund with a 65hp Johnson on it. It is in pretty fair shape, but was not running. I checked around and because of the age, most boat shops referred me to Jones Marine in Payson. Friends with older boats did the same. I checked with the Better Business Bureau and they have an "A" rating with no complaints ever filed. The only other shop with a similar record was in Davis County.
I live in northern Utah county and Jones Marine is in way souther Utah county. I decided to try them out...
That was THE best experience I have ever had with any mechanic shop of ANY type! My initial contact was through their website. They responded the next morning. They either answer the phone or return calls within an hour of leaving a message.
What I also really appreciated was the communication regarding repairs and costs. They told me about the initial $95 diagnostic fee, but they said if they find the problem right away, it would apply towards the time doing the repair. They would contact me regarding any additional parts or repairs recommended. It was great.
They are certainly in business to make a profit, but they were really fast and thorough with everything they did. The service was excellent, they had all of the parts in stock (on a '73 no less). Their price for parts was very fair, etc.
Anyhow, I was extremely pleased with everything Jones Marine did. It is a long haul for me, but I will take every boat I ever have, including a newer one to them.
I think what sets them apart is that instead of hiring techs that come and go and have varying levels of experience (and ethics). Jones Marine is a family business where everyone tech is an owner or closely related to the owners. You don't have to worry if the mechanic is new or just started in marine. These guys seem like they were born with a wrench in hand.
Highly recommended!
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I live in northern Utah county and Jones Marine is in way souther Utah county. I decided to try them out...
That was THE best experience I have ever had with any mechanic shop of ANY type! My initial contact was through their website. They responded the next morning. They either answer the phone or return calls within an hour of leaving a message.
What I also really appreciated was the communication regarding repairs and costs. They told me about the initial $95 diagnostic fee, but they said if they find the problem right away, it would apply towards the time doing the repair. They would contact me regarding any additional parts or repairs recommended. It was great.
They are certainly in business to make a profit, but they were really fast and thorough with everything they did. The service was excellent, they had all of the parts in stock (on a '73 no less). Their price for parts was very fair, etc.
Anyhow, I was extremely pleased with everything Jones Marine did. It is a long haul for me, but I will take every boat I ever have, including a newer one to them.
I think what sets them apart is that instead of hiring techs that come and go and have varying levels of experience (and ethics). Jones Marine is a family business where everyone tech is an owner or closely related to the owners. You don't have to worry if the mechanic is new or just started in marine. These guys seem like they were born with a wrench in hand.
Highly recommended!
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