04-28-2002, 02:00 PM
The paper that they are talking about is your receipt. You used your credit card for your purchase so you do have valid proof of perches.<br><br>This is only good for a certain time period. (Under Warranty)(Most implied warranties are 30 days from perches)<br>Other than that you will have to send it in to be worked on and pay for parts and labor.<br><br>It is not uncommon to perches a reel with out the specs whether it is online or your favorite market around the corner. When contacting them again (and I am sure you will want to) ask them specifically for a spec's chart with blueprint and parts list. Include a copy of your receipt they will have to supply one for you. Be sure that you contact them by phone Email and snail mail.<br><br>use this address to contact the corect persons for your Q&A's<br>http://fish.shimano.com/company/index.html <br><br><A HREF="http://myweb.ecomplanet.com/MESS6438/" target="_new">http://myweb.ecomplanet.com/MESS6438/</A> <br>Lookie See what the kids are up to.<br>Dave T. Clown