Update on my battery issue li -time asked me to charge and balance my two the try them out, the problem
Persisted, one battery draining much more than other, way out of balance. They said after I did that they would replace battery and send me a return label and replace battery when they get “bad” one back.
I told them I need it fast so I wouldn’t miss fishing time . They said I could order a new one and they would refund it to me when “bad” battery is returned. I got the new battery in 2 days. Printed label they sent me this morning and used box from new one to pack “bad” up, fed ex will pick up tomorrow . They covered return ship.
I got the new battery Friday charged both and balanced all seems to be working fine on first trip out all good. I Will get refund shortly I presume after they receive return. So for what it’s worth, the chat and email with li-time customer service has been very good, and they are honoring warranty!
Persisted, one battery draining much more than other, way out of balance. They said after I did that they would replace battery and send me a return label and replace battery when they get “bad” one back.
I told them I need it fast so I wouldn’t miss fishing time . They said I could order a new one and they would refund it to me when “bad” battery is returned. I got the new battery in 2 days. Printed label they sent me this morning and used box from new one to pack “bad” up, fed ex will pick up tomorrow . They covered return ship.
I got the new battery Friday charged both and balanced all seems to be working fine on first trip out all good. I Will get refund shortly I presume after they receive return. So for what it’s worth, the chat and email with li-time customer service has been very good, and they are honoring warranty!
time spent fishing isn't deducted from ones life